A warm welcome
Somebody is there the moment you step inside. The front office staff build close relationships with patients on purpose; it is the first thing the practice is trying to be good at.
HomeYour First Visit
You will love how we treat you here.
Eight steps, in order, so you know exactly what the first appointment is before you arrive. Nothing on this list is a surprise, and nothing on it is a sales pitch.
Welcome
Visiting a dental office is not most people's priority.
The practice starts from that assumption rather than from the opposite one. What it can control is that the visit itself is comfortable, personalized, and short on the things that make people put it off.
That means seasoned dental professionals, minimally invasive laser technology, and a deliberately calm atmosphere — and for patients who deal with real dental anxiety, sedation offered as needed rather than treated as an unusual request.
It also means the money conversation is not left until you are already committed. The practice partners with multiple leading insurance providers because oral health that only some people can afford is not much of an offer.
Your First Visit
Eight steps, in this order.
If you are coming in for an emergency this sequence changes — you will be treated first and processed afterwards.
Meet the team
You are introduced to the people who will look after you on every visit. It is perfectly fine not to remember their names. They make a point of remembering yours.
Meet the teamAn office tour
Where the exam rooms are, where the restrooms are, where the exits are. Knowing the way out is a small thing that matters a great deal to anxious patients.
See the facilityConsultation
A personal conversation with the dentist. This is the moment to say what you like and dislike about your smile, and to raise whatever you have been living with.
Digital X-rays
An in-depth view of the structures under the surface. The high-resolution images are what make small cracks, cavities and early problems visible before they announce themselves.
Examination
A detailed examination of tissues, gums, bone and teeth by Dr. Nahlah, checking for decay, disease and infection — and including an oral cancer screening.
Hygiene cleaning
Plaque and tartar removed, every tooth flossed individually, then polished. This is also where you meet the hygienist you will be seeing every six months.
You leave with gifts
Floss or floss-ups, toothpaste and a new toothbrush, every time — so the routine carries on at home rather than restarting at the next appointment.
Affordability
Healthy smiles for life, at a price that survives contact with a budget.
Many dental insurance plans are accepted, and the practice will help you get the most out of the benefits you already have — which is frequently more than people realize they are entitled to.
If you have no dental insurance at all, that is a different conversation rather than the end of one. The practice partners with third-party financing companies offering low monthly payment plans for the costlier procedures.
Where to go next.
You are welcome here.
Schedule your new patient appointment. Now that you know all eight steps, there is nothing left on the day to be surprised by.
McLean · (571) 619-9442Alexandria · (571) 410-3430